.complaint-popup-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background-color: rgba(0, 0, 0, 0.7);
    z-index: 9999;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 20px;
}

.complaint-popup-container {
    position: relative;
    width: 100%;
    max-width: 660px;
    max-height: 90vh;
    overflow-y: auto;
}

.complaint-popup-content {
    background: #fff;
    border-radius: 8px;
    padding: 40px;
    position: relative;
    box-shadow: 0 10px 40px rgba(0, 0, 0, 0.3);
}

.complaint-popup-close {
    position: absolute;
    top: 20px;
    right: 20px;
    background: #d3d3d3;
    border: 1px solid #999 !important;
    width: 40px;
    height: 40px !important;
    border-radius: 50% !important;
    cursor: pointer;
    font-size: 28px !important;
    line-height: 1 !important;
    color: #666 !important;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.3s ease;
    padding: 0 !important;
}

.complaint-popup-close:hover {
    background: #000 !important;
    color: #fff !important;
    border-color: #000 !important;
}

.complaint-popup-close span:hover {
    color: #fff !important;
}

.complaint-popup-title {
    font-size: 24px;
    font-weight: 600;
    color: #333;
    margin: 0 0 30px 0;
    text-align: center;
}

.complaint-form-group {
    margin-bottom: 20px;
}

.complaint-input,
.complaint-textarea {
    width: 100%;
    padding: 12px 16px;
    border: 1px solid #e0e0e0;
    border-radius: 4px;
    font-size: 14px;
    font-family: inherit;
    transition: border-color 0.3s ease;
    background-color: #f9f9f9;
}

.complaint-input:focus,
.complaint-textarea:focus {
    outline: none;
    border-color: #333;
    background-color: #fff;
}

.complaint-textarea {
    resize: vertical;
    min-height: 120px;
}

.complaint-form-footer {
    margin-top: 20px;
}

.complaint-recaptcha-text {
    font-size: 11px;
    color: #666;
    margin-bottom: 15px;
    line-height: 1.5;
}

.complaint-recaptcha-text a {
    color: #1a73e8;
    text-decoration: none;
}

.complaint-recaptcha-text a:hover {
    text-decoration: underline;
}

.complaint-submit-btn {
    width: 100%;
    padding: 14px 24px;
    background-color: #000;
    color: #fff;
    border: none;
    border-radius: 4px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s ease;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.complaint-submit-btn:hover {
    background-color: #333;
}

.complaint-submit-btn:disabled {
    background-color: #ccc;
    cursor: not-allowed;
}

.complaint-message {
    margin-top: 20px;
    padding: 12px 16px;
    border-radius: 4px;
    font-size: 14px;
    text-align: center;
}

.complaint-message.success {
    background-color: #d4edda;
    color: #155724;
    border: 1px solid #c3e6cb;
}

.complaint-message.error {
    background-color: #f8d7da;
    color: #721c24;
    border: 1px solid #f5c6cb;
}

@media (max-width: 768px) {
    .complaint-popup-content {
        padding: 30px 20px;
    }

    .complaint-popup-close {
        top: 10px !important;
        right: 10px !important;
        width: 32px !important;
        height: 32px !important;
        font-size: 20px !important;
    }

    .complaint-popup-title {
        font-size: 20px;
        margin-bottom: 20px;
    }

    .complaint-input,
    .complaint-textarea {
        padding: 10px 14px;
        font-size: 13px;
    }
}